You can always call us at 919-912-9080 but first, check here. You’re question may be answered already.
Is it scary? Absolutely not. We are family friendly and fun. While we can’t know and avoid everyone’s phobias, scary is not our intention.
What ages are appropriate? We recommend age 10 and up participate with the exception of our Seasonal rooms. However, we have had 6 year old's solve puzzles in our Pirates Plunder room. Any player under age 16 must be accompanied by a responsible adult. If you have little ones we suggest Pirates Plunder be your first choice.
What is the price to participate? Pricing will vary based on your choice of escape experience. Pricings shown reflect current offered rates. Contact us for large group (over 20) discounted pricing.
What if I have to cancel? While we understand things do come up, we hate for you to miss out on the fun. If you are unable to attend your scheduled reservation, and give us notice, we will allow you to reschedule for a later date. We put your reservation into a "holding pattern" so to speak. Then when you are ready to reschedule, just simply call or text us. For this there is no fee. However, in the unfortunate event you do need to cancel, our fee is $20 per room booking (not per person, per reservation). We charge this amount to cover the costs associated with your previously scheduled booking. If you choose to reschedule, and then cancel, the $20 fee(s) will still apply.
Why do your rooms have maximum player limits? What if there are a few more than that? Spacing and puzzle design. The puzzles were designed to accommodate a set number of players keeping them all engaged. When you add more, someone is usually left out not doing anything. While we understand that a group of 9 or 10 may want to all play together, and we have allowed it, we tend to discourage it. Why not split into two groups and compete for best time? I keep hearing Gen 1, Gen 2? What does that mean? First, it simply means the Generations of how involved puzzles are becoming.
Generation 1 rooms (Pirates Plunder for example) are lock and key style puzzles. Some may be a code, but nothing electronic is included. Generation 2 involves some computer aspects, or puzzles controlled by that. Hollywood Heist is what we consider a 1.5 generation. That weird mix of Gen x and Millennials from the early 80's. MillionHeir Madness will also be a mix of 1 and 2.
Generation 3 and above is computer controlled with a mixture of magnetic locks, RFID, other sensors such as pressure, or proximity which may be used. Physical interaction with locks will likely be limited. Ready Set Escape currently does not offer any of these rooms, but are excited to develop some in the future!!!
Why are you only open by appointment? Simply put, we have other full time jobs that are flexible enough that we can work around, but still require advance notice. But trust us, we enjoy working at the escape room more!!! Did we cover it all??? If not call and ask away. If we miss your call or text, expect one back soon! Our phone is always on. 919-912-9080